The Real Estate Industry is undergoing a major transformation. Agents are contending with a volatile economy, harsh legislation, and pressure to drive revenue amid rising costs.

Under these conditions, top Real Estate Brokerage Firms & Agents are leveraging the power of Business Process Outsourcing (BPO) to gain competitive advantage.

So how can we help your Business?

BOOST SALES

We specialize in sales campaigns, lead generation, CRM (phone, email, text) support, direct mailings and eBlasts.

LOWER COSTS

On average, we can deliver a 50-70% savings in labor, management hardware, software and taxes.

GO DIGITAL

We integrate into your tools, apps. email and phone - fully connected and ready to help, virtually “next door”.

ATTRACT TALENT

Sourced from the country’s top schools and BPOs, our team has experienced staff on hand to join your team.

So why do we Outsource to the Philippines?

The Philippines over the last 15 years has become one of the most sought-after destinations for Customer Services and Business Process Outsourcing (BPO), With global demand expected to hit $220 billion by next year, many companies have been shifting their processes to the Philippines (vs. other outsourcing destinations such as India or Pakistan).

The Primary Benefits Include:

  • Highly-Educated, Highly-Skilled Staff
  • Low Labor Costs (50-70% savings on average)
  • Economic Growth, Infrastructure and Stability (GDP growth of 6.5%)
  • Language, Compatible Cultures and American Influence
  • Technology and Data Security

Educated and Skilled Staff

  • Approximately 3 million new graduates of the Philippines’ world-class higher education system enter the job market each year.
  • A robust undergrad, professional certification and continuing education system provides companies with a highly skilled labor pool, specifically in Professional Services, Sales & Marketing, Computer Science and Accounting.
  • Over the past 20 years, many of the world’s leading companies such as JPMorgan Chase, IBM and AT&T have made large BPO investments in the Philippines, as many job candidates have the skills, culture, language and experience to satisfy the highest of international standards.

Low Labor Costs

  • With COMPOSITE, you can expect to save 50-70% on staffing costs.
  • The primary engine that propels the outsourcing industry in any developing country is its lower cost of doing business. The Philippines excels in this area, especially with regard to labor costs.
  • Other products and services that benefit from low labor costs: Office Space, Legal, HR, Tax, Compliance, office supplies, and cost of living are also reasonable.

Economic Growth / Stability

  • The Philippines is one of the fastest-growing economies in Southeast Asia. Economic growth is expected to remain robust at 6.2%, supported by strong investment and domestic consumption.
  • The government reaffirmed its support for the BPO industry in the form of tax incentives and investment in critical areas such as telecommunications and infrastructure. Analysts expect this commitment to remain in place for the foreseeable future.
  • The Philippine peso is also expected to remain somewhat weak, counteracting inflationary pressures for BPO clients.

Compatible Language and Cultures

  • Effective communication and mutual understanding between your outsourced staff, customers and local employees will be critical factors in your success. In addition to superior language skills, the Philippines has a natural sensitivity to American culture.
  • English pervades every aspect of Philippine society, from television and movies to education and government. Filipino children grow up watching Western TV shows, listening to Western music and following Western pop culture. In fact, instruction in schools is carried out primarily in English.
  • The combination of these attributes with Filipinos’ warm and accommodating nature makes it easy to create an offshore Philippine team that mirrors the culture and values of your on-shore operation and enables them to function as a seamless and transparent component of your business.

Technology and Data Security

With the ever-growing advancement of tech and the increased use of Internet worldwide, data security and privacy have always been a primary concern for BPOs. We combat this risk through the following best practices:

  • The government reaffirmed its support for the BPO industry in the form of tax incentives and investment in critical areas such as telecommunications and infrastructure. Analysts expect this commitment to remain in place for the foreseeable future.
  • The Philippine peso is also expected to remain somewhat weak, counteracting inflationary pressures for BPO clients.
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